Orders are shipped using U.S. Postal Service Priority Mail or UPS Ground (decided by Portable Power Equipment). Delivery time may vary with your location. If you need faster service alert us. We can arrange faster shipping times at an additional charge.
We carry thousands of parts in our inventory, and have many more available through our suppliers. No warehouse can carry every part for every product. Some products may have to be ordered directly from the suppliers and may take additional time. If an item is ordered from the supplier, and we are notified that the part is on backorder or no longer available, we will contact you to let you know, and you can cancel your order if you wish.
All prices are supplied to us by the equipment manufacturers. We make every effort to keep this information correct and up to date, but all prices, description, availability and other conditions are subject to change as the manufacturers see fit.
If we are out of a product that you ordered, but have a similar product that is as good or better in quality, we will substitute that for your item. We may not notify you of these changes. No substitution will be downgraded from your original order. If there is a price difference, we will not charge or credit you the difference.
Shipping Questions? Email us at firstname.lastname@example.org